Product Rollout Manager

Level: 4
Salary band: £50,000-£60,000
Bonus: 8% performance-based, discretionary
Location: Hybrid – on site in our London office 2x/week

we’re looking for a Product Rollout Manager to lead the charge in ensuring that every product update and software deployment is flawlessly executed, highly transparent, and sets a new industry benchmark for trust and operational excellence.

Why This Role is a Game-Changer

🔬 Trust is Everything
Automata’s customers trust us with their business-critical lab operations, and we take that responsibility seriously. Every software rollout must be seamless, consistent, and predictable—because our customers’ work depends on it.

🚀 Precision Meets Agility
This role is at the intersection of engineering, product, marketing, customer success, and compliance—ensuring that all stakeholders are aligned while delivering at speed. You’ll be the architect of clockwork-like release processes, blending risk management, technical excellence, and exceptional communication.

🌍 You’ll Shape the Future
We are scaling fast, and we need a team member who can hit the ground running to define and refine our rollout frameworks and processes, making them the gold standard in Life Sciences. This is a unique opportunity to influence the direction of a high-growth company, operating at the cutting edge of automation technology.

Your Mission: Build a Best-in-Class Rollout Function

High trust, high integrity deployment teams and processes pave the way for Automata to outpace the competition. In this role, you will be responsible for orchestrating the seamless deployment of software updates and product rollouts that instill confidence, drive adoption, and enhance our customers’ experience.

Your Core Responsibilities

📢 30% – Communication & Stakeholder Management

• Own strategic release communications, ensuring clarity and alignment across Execs, Product, Engineering, and Customer Success teams.
• Provide upward and outward reporting, ensuring full visibility on release plans, risks, and impact.
• Gather and incorporate feedback loops to continuously refine our rollout strategy.

🛠 25% – Release Planning & Execution

• Lead forward planning across Product, Engineering, QA, DevOps, and Customer Success, ensuring smooth, well-coordinated releases.
• Champion release readiness, keeping teams aligned, risks mitigated, and rollouts predictable.

🔄 15% – Process Optimization & Automation

• Implement best-in-class deployment processes, standardizing release checklists and workflows.
• Continuously enhance incident response procedures, ensuring our rollouts are resilient, auditable, and scalable.

⚠️ 15% – Risk Management & Compliance

• Establish robust risk assessment frameworks that proactively identify and mitigate deployment risks.
• Ensure compliance with industry standards, best practices, and regulatory requirements.

📊 15% – Post-Release Monitoring & Continuous Improvement

• Define and track release performance metrics, ensuring data-driven decision-making.
• Continuously refine and improve post-release monitoring and auditing frameworks.

What We’re Looking For

• 5+ years of experience as Release Manager, Implementation Manager, Delivery Manager, Technical Programme Manager, Product Operations Manager with direct release responsibilities, DevOps Release Engineer/Manager.
• B2B SaaS experience, preferably in fast-paced, high-growth environments.
• Strong expertise in policy and procedure development, ideally within recognized international standards.
• Exceptional communication skills—you can translate complex technical processes into clear, actionable insights.
• A structured, analytical, and problem-solving mindset—you thrive in environments where precision meets speed.

Bonus Points for:

• Experience in regulated industries (e.g., Life Sciences, Healthcare, Pharma).
• Familiarity with automated deployment pipelines, DevOps best practices, and compliance frameworks.